Questions

Everything you'd
think to ask

oneTap is a morning briefing app for iOS. It locks the apps that hijack your mornings, then hands you one screen with your recovery, email, calendar, weather, money and news.

The basics

What oneTap is and how a morning actually goes.

What does oneTap actually do?

Two things, in this order. First, during the window you choose, it locks the apps you've picked as distractions — TikTok, Instagram, whatever gets you in the morning. Second, it gives you a single brief with everything you'd normally open five apps to check: recovery and sleep, the emails that matter, today's calendar, the weather, your balances, and five headlines.

Finish the brief and set your intention for the day, and the lock lifts. That's the whole loop.

What does a morning look like with it?

You reach for your phone. The apps you picked won't open — you get a lock screen instead, with an "Open oneTap" button. You tap it, read a three-minute brief, tick off or add a couple of tasks, and hit Start my day. Everything unlocks.

Most people report the whole thing takes under three minutes, versus the two hours they were losing to bed-scrolling.

Is oneTap on Android?

Not yet — oneTap is iOS only right now. The lock feature relies on Apple's Screen Time framework, so an Android version needs to be built differently. It's on the roadmap. Email hello@theonetap.app if you want a nudge when it ships.

Do I have to connect everything?

No. Connect one thing or all eleven. A brief with just weather and calendar is still a brief. You can add and remove connections at any time from Settings → Connections, and the brief re-arranges itself around whatever you have on.

Connections

Hooking up email, calendar, health, and money.

How do I connect Gmail and Google Calendar?

Go to Settings → Connections → Email (or Calendar) and tap Connect. You'll be handed to Google's own sign-in page — oneTap never sees your Google password.

We request read-only scopes: gmail.readonly and calendar.readonly. That means oneTap can read the metadata it needs to build your brief, and physically cannot send, delete, or change anything in your account.

You can revoke access any time at myaccount.google.com/permissions.

What email does it actually show me?

Sender names, subject lines and timestamps for unread and starred mail from the last 24 hours — enough to know whether something needs you before 9am.

It does not read message bodies, attachments, sent mail, or anything older than a day.

How do I connect Apple Health for sleep?

Settings → Connections → Sleep, then approve the HealthKit prompt. Grant read access to Sleep Analysis (and Heart Rate Variability if you want the fuller picture).

Health data is processed on your device. Only the summary that appears in your brief — hours slept, a sleep score — leaves the phone, and never for advertising. Apple requires that, and we agree with it.

How do WHOOP and Oura work?

Both connect over OAuth from Settings → Connections — you log in on WHOOP's or Oura's own page, not ours. oneTap then pulls your daily recovery, strain and sleep scores each morning.

If you wear both, you can pick which one drives the recovery ring in your brief.

How do I connect my bank accounts? Is that safe?

Banking runs through Plaid, the same infrastructure Venmo, Robinhood and hundreds of other apps use. From Settings → Connections → Banking, you'll get Plaid's own secure flow to log in to your bank.

A few things worth being clear about:

  • oneTap never sees or stores your banking credentials — those go to Plaid, never to us.
  • Access is read-only. We can see balances and recent transactions. We cannot move money.
  • You can disconnect at any time in the app, or from your bank's own app permissions.
Why does the bank connection open Safari?

Some banks require OAuth, which by design has to happen in a real browser so you can verify the URL yourself. You'll land back in oneTap automatically when it finishes. If you get stuck on the handoff, force-quit and reopen oneTap — the connection usually completed on the bank's side already.

Morning lock

How the lock decides what to block, and when.

How does the lock actually work?

It uses Apple's Screen Time / Family Controls framework — the same system Apple uses for App Limits. During your window, launching a locked app shows the oneTap lock screen instead of the app.

Because it's an OS-level mechanism, it holds even if you move the app to another home screen or bury it in a folder.

Can I still get calls and texts?

Yes. Phone, Messages, Maps and anything else you haven't explicitly picked stay open the whole time. You choose exactly what gets locked — usually a handful of social and video apps. Nothing is locked by default.

How do I set the lock window?

Settings → Morning Lock. Pick a start and end time — most people run something like 5:30–7:15 AM. You can also set different windows for weekdays and weekends.

What if I genuinely need an app during the lock?

Finish your brief. Completing it lifts the lock immediately, before your window is up — that's the intended escape hatch, and it takes about three minutes.

There's also an emergency override in the lock screen for real situations. It's deliberately a little slow, because a frictionless override isn't an override, it's a habit.

What are "first pickups"?

The number of times over the last seven days that an app was the very first thing you opened after waking. It's usually the most uncomfortable number in the app, and the most useful one — it tells you exactly which app is running your mornings.

Billing

Trial, pricing, cancelling, refunds.

What's free and what costs money?

Every new account gets 14 days free with full access — every connection, every feature, no card required to start.

After that it's $7.99/month or $59.99/year (about $5 a month). There's only one paid plan; the annual option is just cheaper.

How do I cancel?

Subscriptions are handled by Apple, so cancelling happens in iOS Settings, not in oneTap:

  • Open Settings on your iPhone
  • Tap your name at the top, then Subscriptions
  • Select oneTapCancel Subscription

You keep access until the end of the period you've already paid for. Cancel at least 24 hours before renewal to avoid the next charge.

Will I be charged when the trial ends?

Only if you subscribed during the trial. If you never added a payment method, the trial simply ends and Pro features stop — no charge, no surprise. Cancel any time before the trial's last day and you won't be billed at all.

Can I get a refund?

Refunds go through Apple, since Apple processes the payment. Request one at reportaproblem.apple.com. If something went genuinely wrong on our end, email hello@theonetap.app and we'll back you up with Apple.

Privacy & data

What we hold, for how long, and how to get rid of it.

Do you sell my data?

No. We don't sell data, we don't share it with advertisers, and we don't use your email, health or financial data to target anything. oneTap makes money from subscriptions — that's the entire business model, and it's deliberately the one that doesn't require selling you out.

The full detail is in the Privacy Policy.

What do you actually store?

Your account email, your settings, and OAuth tokens for the services you connected (encrypted). Brief content — your emails, events, balances — is fetched fresh each morning and held in a short-lived cache of about four hours, then dropped.

Health data is processed on-device; only the summary shown in your brief is transmitted.

How do I delete my account and data?

In the app: Settings → Account → Delete Account. That erases your account, settings and all stored tokens within 30 days, and revokes every connection immediately.

You can also email hello@theonetap.app from your account address and we'll handle it.

Can oneTap read my emails or move my money?

No to both, and not by policy — by permission. Gmail is connected with a read-only scope, so sending or deleting is not something the app is capable of. Bank access through Plaid is read-only for balances and transactions; there is no transfer capability in the integration at all.

Troubleshooting

When something doesn't show up.

My brief is empty or missing a section

Usually a connection has expired — banks and Google both re-authenticate periodically. Open Settings → Connections and look for anything flagged Needs attention, then reconnect it.

If everything looks connected, pull down on the brief to force a refresh.

The lock isn't blocking anything

Check that Screen Time permission is still granted: iOS Settings → Screen Time → Apps & Websites Activity must be on, and oneTap needs Family Controls access. iOS occasionally drops this after a major update.

Then confirm your lock window in Settings → Morning Lock — a window that ended before you woke up won't lock anything.

Sleep or recovery data isn't showing

Your wearable needs to have synced before your brief generates. WHOOP and Oura both sync when you open their app — if you're a heavy sleeper who checks oneTap first, try setting your brief time 15 minutes later.

For Apple Health, verify oneTap still has read access under iOS Settings → Health → Data Access & Devices → oneTap.

Still stuck?

Email hello@theonetap.app with your iOS version and what you were doing when it broke. We usually reply within a business day or two.

Didn't find it?

We read every message that comes in.

Email hello@theonetap.app