oneTap
Morning brief · Phone lock · iOS

SUPPORT

How can we help?

Find answers below, or send us a message. We typically reply within one business day.

Frequently asked questions

Getting started

oneTap is a morning briefing app for iPhone. When you wake up, you open oneTap first — it shows you everything you need to start your day in one place: your email summary, calendar events, weather, sleep score, finances, and more.

Once you've gone through your brief and tapped Start my day, your other apps unlock and you can use your phone normally. The idea is to replace the habit of opening Instagram or TikTok the second you wake up with something that actually helps.

  1. Download oneTap from the App Store
  2. Create an account with your email
  3. Choose the connections you want in your brief (Weather, Email, Calendar, Sleep, Tasks, Bank Accounts, Investments, WHOOP, Oura, News)
  4. Pick the distracting apps to lock and set your morning lock window
  5. Go to sleep. Wake up. Open oneTap.

Your 14-day free trial gives you full access to everything.

The 14-day free trial includes full access to every feature — all connections, the morning focus lock, the to-do & journal, and the AI-generated daily read.

oneTap is a single subscription: everything is included, nothing is held back behind a higher tier. After the trial, keep going for $7.99/month or $59.99/year. Cancel anytime.

Connecting integrations
  1. Open oneTap → tap Brief → select Email
  2. Pick your provider (Gmail, iCloud, Yahoo, or another IMAP provider)
  3. Create an app-specific password in your provider's account settings and paste it in
  4. You're done — your brief will show your most important unread email from the next morning

oneTap connects directly from your phone to your mail server over an encrypted connection and reads only message headers (sender + subject). It never downloads email bodies or attachments, and cannot send, delete, or change anything. Your app password is stored only in your device's Keychain — never on our servers.

To disconnect: oneTap → Settings → Integrations → Email → Disconnect (this removes the stored password). You can also revoke the app-specific password in your email provider's settings.

  1. Open oneTap → tap Brief → select Calendar and/or Tasks
  2. iOS will ask permission to read your Calendar and Reminders — tap Allow

oneTap uses Apple's on-device Calendar and Reminders. It reads only today's events and your incomplete reminders to build your agenda — read-only, and processed on your device.

To disconnect: iOS Settings → Privacy & Security → Calendars / Reminders → oneTap.

  1. Open oneTap → tap Brief → select Oura
  2. Tap Connect Oura
  3. Sign in to your Oura account and authorize read-only access

Your readiness score, sleep, and HRV for the day will appear in your brief each morning.

  1. Open oneTap → tap Brief → select Sleep
  2. Tap Connect Apple Health
  3. iOS will ask which Health categories to share — make sure Sleep Analysis is toggled on
  4. Tap Allow

oneTap reads only your most recent sleep session. Your raw health records never leave your device — we process them locally and only a summary (e.g. "7h 38m asleep, Recovery 78") is included in your brief.

To disconnect: iOS Settings → Privacy & Security → Health → oneTap → turn off Sleep Analysis.

  1. Open oneTap → tap Brief → select WHOOP Recovery
  2. Tap Connect WHOOP
  3. Sign in to your WHOOP account and authorize read-only access

Your recovery score, strain, and sleep performance for the current day will appear in your brief each morning.

  1. Open oneTap → tap Brief → select Finances
  2. Tap Connect bank — this opens Plaid, a secure financial data service
  3. Search for your bank, sign in through Plaid's interface
  4. Your balance and daily spending total will appear in your brief

Important: oneTap never sees your banking username or password — Plaid handles authentication. We only receive your account balance and a total spend figure. We cannot move money or make transactions of any kind.

To disconnect: oneTap → Settings → Integrations → Finances → Disconnect. This immediately deletes our access token.

A few things to check:

  • Re-authenticate: Go to Settings → Integrations → tap the integration → Reconnect. Tokens can expire.
  • Check permissions: For Apple Health, go to iOS Settings → Privacy & Security → Health → oneTap and confirm the right categories are enabled.
  • Check your internet connection: Integrations require a live connection when your brief loads.
  • Force-refresh: Pull down on the brief screen to refresh.

If none of that helps, send us a message below with the integration name and we'll look into it.

Morning lock

oneTap uses iOS Screen Time (Apple's built-in parental controls API) to restrict specific apps until you complete your morning brief.

When you set up the lock:

  1. You choose which apps to restrict (e.g. TikTok, Instagram, X, YouTube)
  2. You set the window during which the lock is active (e.g. 6am–9am)
  3. During that window, opening a locked app shows a Screen Time restriction screen
  4. Once you tap Start my day in oneTap, the restrictions are lifted for the rest of the day

The lock resets automatically the next morning.

Yes. The lock is soft — it uses Screen Time, which Apple allows you to override at any time. If you need access to a locked app urgently:

  • Tap Ask for more time on the Screen Time block screen, or
  • Go to iOS Settings → Screen Time → turn off Screen Time temporarily

The morning lock is designed to create a healthy habit, not to trap you. Phone calls, messages, and emergency services are never restricted.

Open oneTap → Settings → Morning Lock → toggle off. This removes all Screen Time restrictions set by oneTap.

You can also manage it directly in iOS Settings → Screen Time → App Limits.

Subscription & billing

oneTap starts with a 14-day free trial with full access. After that, it's a single subscription — everything included — for $7.99/month or $59.99/year (about $5/month). To subscribe or change plans: oneTap → Settings → Subscription.

Payment is handled entirely through Apple In-App Purchase — your billing is managed through your Apple ID.

Since billing is handled by Apple, you cancel through your Apple ID — not through oneTap directly:

  1. Open the Settings app on your iPhone
  2. Tap your name at the top → Subscriptions
  3. Find oneTap and tap it
  4. Tap Cancel Subscription

You'll keep full access until the end of your current billing period. We don't offer partial refunds, but Apple may at their discretion — request refunds at reportaproblem.apple.com.

When your subscription ends, your account and settings are preserved, but your brief stops loading its connections until you resubscribe. Nothing is deleted.

If you delete your account (Settings → Account → Delete Account), all your personal data is permanently deleted from our servers within 30 days. This action is irreversible.

Try restoring your purchase first:

  1. Open oneTap → Settings → Subscription → Restore purchase

If that doesn't work, make sure you're signed into the same Apple ID used to purchase. If the issue persists, send us a message below and include the email on your oneTap account — we'll sort it out quickly.

Privacy & data

No. Never. Your data is used to generate your brief and nothing else. We don't sell it, use it for advertising, or share it with third parties for their own purposes.

For full details on what we collect and how we handle it, see our Privacy Policy.

Open oneTap → Settings → Account → Delete Account. This permanently deletes your account, preferences, and all associated data from our servers within 30 days.

You can also email privacy@theonetap.app to request deletion if you no longer have access to the app.

Still stuck?

Send us a message and we'll get back to you, usually within one business day.

We typically reply within 1 business day.

Message sent.

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For privacy requests: privacy@theonetap.app